Common issues
Connection refused or timeout
Connection refused or timeout
Verify you are using the correct endpoint URL:Check that your network allows outbound HTTPS connections. If you are behind a corporate firewall or VPN, ensure
app.swoop.it is not blocked.OAuth flow not completing
OAuth flow not completing
The OAuth sign-in opens a browser window. If the flow doesn’t complete:
- Check that your browser is not blocking pop-ups for the sign-in page
- Try clearing cookies for
app.swoop.itand signing in again - Ensure
mcp-remoteis up to date:npx mcp-remote@latest - If the browser window doesn’t open, try copying the URL from the terminal and opening it manually
API key rejected
API key rejected
If your API key is not accepted:
- Verify the key starts with
ak_ - Check the key has not been revoked in the Swoop dashboard
- Ensure the
Authorizationheader format is correct:Bearer ak_your_key_here - Create a new key if the issue persists
Tool call times out
Tool call times out
Presentation generation can take 30-60 seconds. The server sends progress heartbeats every 10 seconds to keep the connection alive. If you still experience timeouts:
- Ensure your MCP client supports long-running operations
- Check that any proxy or load balancer between you and the server has a timeout of at least 120 seconds
- Try a simpler prompt to verify connectivity
CORS errors in browser-based clients
CORS errors in browser-based clients
The Swoop MCP server allows cross-origin requests from all origins. If you see CORS errors:
- Ensure you are using the correct endpoint URL
- Check that your browser extensions are not modifying request headers
- Try in a private/incognito browser window